Last Updated: 12th June 2026

Facilities Support Cleaning (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

Who We Are

Facilities Support Cleaning is a cleaning company based in Manchester, providing commercial and domestic cleaning services throughout Manchester and surrounding areas. If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Facilities Support Cleaning

Address: 45 Golborne Ave, Manchester M20 1EA, United Kingdom

Email: contact@facilitiessupportcleaning.co.uk

Phone: 7983 654122

Information We Collect

We may collect and process the following information:

• Personal Information
• Name
• Email address
• Phone number
• Property address
• Business name (where applicable)
• Website Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of visit
• Referring website
• How We Use Your Information

We use your information to:

• Respond to enquiries and quote requests
• Provide our cleaning services
• Communicate regarding appointments and bookings
• Improve our website and customer experience
• Comply with legal obligations
• Prevent fraud and protect our business

We will only process your personal information where we have a lawful basis to do so.

Legal Basis for Processing Data

Under UK GDPR, we rely on the following legal bases:

Consent

Where you voluntarily submit information through contact forms or subscribe to communications.

Contractual Necessity

To provide cleaning services you have requested.

Legitimate Interests

To operate and improve our business, website, and services.

Legal Obligations

To comply with applicable laws and regulations.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may be used for:

• Website functionality
• Analytics and performance monitoring
• Marketing and advertising purposes

You can manage or disable cookies through your browser settings.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties where necessary, including:

• Website hosting providers
• Email service providers
• Payment processors
• IT support providers
• Legal or regulatory authorities where required by law

All third-party providers are required to keep your information secure and confidential.

Data Retention

We will only retain personal information for as long as necessary to:

• Provide our services
• Fulfil legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet can be guaranteed to be completely secure.

Your Rights

Under UK data protection laws, you have the right to:

Access Your Data

Request a copy of the personal information we hold about you.

Correct Your Data

Request correction of inaccurate or incomplete information.

Delete Your Data

Request the deletion of your personal information in certain circumstances.

Restrict Processing

Request that we limit how we use your personal information.

Object to Processing

Object to certain types of data processing.

Data Portability

Request a copy of your information in a portable format where applicable. To exercise any of these rights, please contact us using the details provided above.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies before providing personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or website functionality. Any updates will be published on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Facilities Support Cleaning

Email: contact@facilitiessupportcleaning.co.uk

Phone: 7983 654122